FAQs
Q : Where else can consumers buy our products?
A : We are present in Lazada & Shopee as well.
Q : Are our wines certified Halal?
A : Not all are. Only Lussory is Halal Certified however, it is not certified by Muis.
Q : Alcohol Free & Zero Alcohol Wines. What is the difference?
A : In Singapore context, Singapore Customs defines alcohol as anything above 0.5% alcohol content. All our wines contain less than 0.5% alcohol hence they are considered non alcoholic beverages. To be specific, everyday food & drinks do contain very small % of alcohol. Food items like ripe bananas, rye bread, yogurts, juices do contact small amounts of alcohol. If you are looking to absolutely avoid even 0.5% alcohol, you may purchase Lussory which has 0% alcohol content.
Q: Where do we store our goods? And what temperature do we store them with? Who will deliver my purchase?
A : We work with outsourced 3rd party logistics provider to service our ecommerce operations. We store our products in ambient temperatures away from heat & sunlight. Our warehouse in turn, works with transportation companies like J&T, Ninja Van etc to handle last mile deliveries.
Q : Can F&B Operators buy our products?
A : Yes, please email us for bulk purchase B2B pricing.
Q : Where are you located? Can we self pick up? Do you ship overseas?
A : 6 Chin Bee Avenue, Singapore 619930. Unfortunately we are not set up for self pick ups at the moment. We DO NOT SHIP overseas thank you.
Q : Any other questions?
A : Feel free to contact us!